There is an opinion that the process of communication, whether conscious or accidental, plays the role of a manipulator. A person can supposedly accidentally start a conversation on a topic of interest to him in such a way as to hear from the interlocutor what he wants. During the conversation, you can even influence your opponent so that he takes the decision you need.
Types of manipulation during even banal and primitive conversations, can be very diverse:
- manipulation of love;
- manipulation of fear;
- manipulation of self-doubt;
- manipulation of feelings of guilt;
- manipulation of a feeling of pity.
In their speech, some people deliberately hurt specific topics in order to evoke the reaction of others, this is the main phenomenon of manipulation.
Methods and methods of manipulation
Manipulation in communication between people, its kinds and methods always directly depend on what kind of goal the interlocutors pursue, it can be:
- "Annoyance of the interlocutor" - is carried out with the help of reproaches, ridicule, in order to withdraw a person, make him nervous.
- The reference to "higher interests" is often used by the manipulator, who persistently wants to achieve his own, and in his words refers to the similar opinion of very authoritative and respected people.
- "Demonstrative insult" - manifested when talking with someone who has already realized that his point of view is wrong, but unwilling to admit it publicly. Women use this method of manipulation in communication much more often than men.
- "Image support" - is used to calm and make the opponent less alert. From the outside it looks like flattery, so the interlocutor is already feeling his advantage, relaxes and becomes an involuntary victim of manipulation.
The methods of manipulation and the power of their impact depend on the knowledge of the person who wants to influence you. In our close environment, we very often come across a similar impact on our decisions. In most cases, it is very easy to influence a person. The easiest way is to do this on an emotional level, because manipulation techniques are based not on logical reasoning, but on subsequent emotional reactions. But this is not an excuse to believe that manipulation in business communication is impossible.
How do employers manipulate us?
Management often influences subordinates in such ways as pressure on their self-esteem or on fears of losing a job or a job in general. Think about how many times you heard from your boss about the threat of dismissal, of course, it caused your indignation, despite this, you were forced to carry out all his orders and instructions. It is this way of manipulating people that most part is used by employers.
To neutralize this kind of impact on your personality, you can use the following techniques:
- "By the ears" - the main task of this reception is the opportunity to draw time. If you feel that you are being manipulated, then distract yourself to an imaginary urgent telephone
call or some other way, switch attention, try to change the topic of conversation, it will help you simply avoid manipulation; - "Clearly expressed opinion" - if you are confident in your right to 100%, boldly state your point of view, the absence of any doubt in your statement will not give the manipulator the opportunity to influence you.
Now you know, what methods of manipulation in relation to your person are used by surrounding and ways of their neutralization. Think about in which spheres of life you can apply the acquired knowledge and benefit from them.