Most people have to communicate daily with a lot of people who have individual characteristics of character , temperament. And to ensure that both sides were pleased with the conversation, there was no tension and conflict situations, it is necessary to know the golden rules of communication.
10 golden rules of communication
- In a dispute, no one ever wins. There is only one who will get tired of discussions and deems it right to give you up. So, if the situation is close to the origin of the dispute, try to understand for yourself what exactly the interlocutor is trying to convey to your consciousness. Try to avoid harsh answers.
- The rules of conflict-free communication read: be tolerant and tolerant. Due to such qualities, it will be easy for you to perceive the interlocutor as he is. And even if in it you have discovered not so positive traits of character for yourself, always remain an optimist. Do not complain.
- Hold back, so as not to shake too much. You are avoiding those who talk incessantly? Therefore, always remind yourself that people want to communicate, not the theater of one actor, whose monologue lasts several hours. Moreover, you can, without noticing to tell something that it was not worth knowing to your interlocutor or about you, or about someone else.
- Golden rules of communication with people recommend to remember all those people who meet you on the path of life. Take note of their names, the meeting place with them. If at the first meeting you do not remember the name of a stranger, do not hesitate to ask again. In the future, during the conversation from time to time, contact him by name.
- If your house was visited by guests, to create a friendly atmosphere, you can defuse the situation by offering them something to eat or drink. At the same time it is important to cook deliciously those snacks. Therefore, it will not be superfluous if you practice in advance the rapid preparation of such dishes.
- As for emails, it is better if they are short. Agree that it is unpleasant to read a lot of voluminous letter only in order to find one sentence, which is
the whole point of the above. - Learn to speak correctly by phone. Be able to distinguish situations in which it is appropriate to tell the interlocutor about your feelings, and where it is worth keeping silent. So, the whole bus does not need to know what you were doing all day.
- Show the interlocutor that you are interested in his hobbies.
- Try to maintain a relationship with your friends and acquaintances.
- In the case when an outsider enters the conversation, take the initiative into your own hands and enter it into the conversation as soon as possible.