Communicative competence

Communicative competence is a competence that characterizes how effective are the abilities to communicate with other people. In fact, this is a set of requirements for a person who are important directly for the process of communication - this is the essence of the definition of communicative competence.

Communicative competence - two types

This is a fairly broad concept, because for effective communication, a person has to correspond to many norms at once. Communicative competence includes both competent speech, and correct pronunciation, and the use of oratorical techniques, and the ability to find an approach to each person. If communicative competence is how much a person meets the requirements, then competence - this is the totality of these requirements.

Communicative competence implies two types: formalized and unformalized competence. The first is the backbone of strict rules of communication. As a rule, it has its own organization in each organization, and it is fixed in writing and represents an important part of the corporate culture. An informalized form of communicative competence is not a documented rule that as rules act as features of a particular culture or group of people. It is important to understand that the communicative competence includes different rules, and there is no one single situation for all of them. Depending on the environment in which communication takes place, it will undergo significant changes.

Components of communicative competence

The components of communicative competence are quite extensive. When a certain system of requirements is developed, it usually includes the following components:

• knowledge of the characteristics and problems of those people with whom you need to communicate in the course of work;
• possession of some communicative tactics;
• the ability to analyze gestures, facial expressions and intonations;
• possession of at least the basics of oratory;
• Possession of communicative strategies;
• ability to quench conflicts at the very beginning;
• knowledge of a certain type of vocabulary;
• the ability to understand the feelings and interests of another person;
• the ability to organize and negotiate;
• ability to observe ethics and etiquette;
• some acting abilities;
• active listening skills;
• literate written speech;
• advanced oral speech;
• confidence in the voice;
• ability to empathy;
• the ability to argue his point of view.

This structure of communicative competence is universal and affects most of the significant parties that are relevant for productive communication.