Emotional intelligence includes two sides:
- understanding your own and other people's feelings and emotions;
- the ability to influence and control one's own and others' feelings and emotions.
Therefore, classes on the development of emotional intelligence should always touch on both mentioned components.
How to develop emotional intelligence?
Psychologists recommend such ways as to increase emotional intelligence:
1. Understand the emotion. In order to control one's own condition, it is necessary, first of all, to determine which emotion is manifested at the moment.
2. Identify the immediate cause of the emergence of unwanted emotions: someone's words, deeds, inability to organize, unrealized desires.
3. To come up with a way to behave in a critical situation, which leads to emotional breakdowns. And in this case, you need to think everything: from the act to every word.
4. Learn self-control:
- switch during attacks of aggression on other events or things;
- engage in self-training, in which to give yourself a set-up for poise and calm reactions;
- learn to breathe deeply and evenly when a negative emotion appears.
5. Observe people with a high level of emotional intelligence . Pay special attention to how they behave in critical situations, how they communicate with different people.
6. Observe different people in different situations: in public transport, shop, at work. It is necessary to try to understand what feelings and emotions they are experiencing at the moment.
7. Low emotional intelligence is directly related to the inability to listen to the interlocutor and understand it. Therefore, during the conversation you should learn to listen more and talk less. It is important to understand that the interlocutor wanted to convey his speech, what he wants from this conversation, what are his goals .